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I been given a resort for your night time, but I've to take a look at at twelve midday, and my flight doesn't leave till11:30pm. Now I've 12 hrs exactly where I'm trapped in LA without any motive to become in this article.
I labored at Boeing for Plenty of many years, right up until I finally arrived to my senses to The reality that the CEO Jim McNerney will not certainly worry himself with the ‘real function’ being done. Rather, he cuts it down up to now with layoffs, that he truly shoots himself from the foot. You would Imagine This might hurt. Nonetheless, he leaves just a Company before the penny drops. He did the exact same factor with 3M before he took The work as being the Boeing CEO.
I booked a visit to Cabo,Mx.with AA vacations.Within the returned journey we had been booked with USAir.the flight was cancelled for the reason that in accordance with the agent there was no airplane to fly us back to Monterey.We experienced to spend
LIES. American Airlines has lied to me consistently. My bag didn't get there within the airport. I used to be watching for an extended stretch of time within the carousel and no bags arrived out for my flight. Nor did any one in the baggage Workplace that had a transparent view from the carousel appear out to mention very little could be coming. I checked in the Workplace plus they then reported there was NO Motive why my suitcase shouldn’t have arrived. They have been to send out my suitcase to me at my resort. At 2:24 PM I been given a cell phone contact from the recorded information stating my bag was picked up and might be delivered in six hours. LIE. I called the delayed baggage variety and was advised it had been picked up at 3 PM and might be shipped inside 6 hrs. LIE. I checked online this night and it reported it had been picked up at three PM and will be delivered in six hrs. LIE.
I approached the agent from the identify of “Susan A” and greeted her which has a “Fantastic Early morning!” Her reaction was a blank stare like I'd no organization being there then a glare Once i questioned her if she was out there.
Flight from Ft Lauderdale at 5pm connecting to Charlotte NC at 6:30pm. The first flight still left 45 minutes late creating us miss our connecting flight to Harrisburg, Pa. Explained to the following flight can be at midnight so we hold out until then (I'm with my disabled eighty four yr outdated mother) At midnight we're instructed the flight was cancelled, there were no resorts available and another flight was 12 the following day.
Worst Airline at any time?!?! Dropped my baggage in Charlotte NC, February 6 following providing it (in conjunction with read my spouse’s) to 2 attendants within the baggage belt for returning passengers. Hers came in on our flight, mine did not. Now 11 times later on and just after having gone through phone hell and many quite non caring people, I have had no Get hold of from anyone. The conventional respond to is “we remain looking to locate your baggage”. Their questionnaire and all varieties are already despatched to Baggage Claim Office but nobody genuinely seems to be interested in accomplishing something to ease their difficulties.
This was absolutely unfair to me- I compensated for your seat and received 1/two seat, I compensated extra for “further area” and received no home. This was a really awkward working experience for me.
I am astonished at the lack of client service at American Airways. I had been a flight attendant for thirty many years and took good delight during the teaching I acquired from American. With a new journey I viewed a passenger and agent argue about which 1 was ruder. There isn't a obvious enforcement of grooming principles any where in the company.
So, There are some point’s I have discovered that I will Take note right here, and think about it my own academic venting because they do not provide The shopper perfectly in any way with regard to this:
I traveled incredibly not long ago on one particular of your respective planes, I have constantly been satisfied however, this experience still left me Using the issue, “Why need to I exploit this airline?”. I still left L.A. to fly to Phoenix I was returning house soon after caring for my sister and needed to get residence without delay because my spouse was injured in the home. Prior to the airplane still left there have been Personal computer troubles and whenever we landed the ramp wouldn’t open we needed to be “towed ” to a different gate. “We didn't disembark from your airplane until the last demand my next flight. I realize that there are actually difficulties that happen although the service was Less than criteria. At no time did anyone say we have been sorry, in addition to the pilot mentioned, “Very well I don’t determine what to say things come about, I guess sorry would be superior.
The crimson tape to get a reaction about a real tousled trip from start off to finish is horrible. I are already seeking to receive a response from AA nevertheless the run all around is what AA needs so you are going to throw in the towel..GUESS WHAT ? i dont stop trying easily. so AA i await your reply.